Refund & Returns Policy

Refunds and Returns Policy for BlueBlockerGlasses2.com

Effective Date: December 16th, 2024

Business Name: AngieLTD
Website: BlueBlockerGlasses2.com
Email: [email protected]
Business Address: Miami, FL, USA

At BlueBlockerGlasses2.com, we strive to provide our customers with the highest-quality blue blocker glasses for gaming and screen use. Your satisfaction is important to us, and we want to make sure that your shopping experience is as smooth as possible. This Refunds and Returns Policy outlines the conditions under which you can return products and request refunds.

1. Return Eligibility

We want you to be happy with your purchase, and if you are not satisfied, we offer a 30-day return policy from the date of delivery. To be eligible for a return, the following conditions must be met:

  • The product must be unused and in new, resalable condition.
  • The product must be returned in its original packaging, including all accessories, parts, and documentation that were included with the item at the time of delivery.
  • You must provide proof of purchase (order number or receipt).

Please note: We cannot accept returns on items that have been opened, damaged, or used in a way that renders them unsuitable for resale.

2. Non-Returnable Items

Some items are non-returnable. These include:

  • Products that have been personalized or customized.
  • Gift cards or any other non-returnable products as specified at the time of purchase.
  • Products that are opened or used in a manner inconsistent with the product’s intended use.

3. How to Initiate a Return

If you would like to return a product, please follow these simple steps:

  1. Contact Us:
    Reach out to our Customer Support team by email at [email protected] to request a return authorization. Please include your order number, the product(s) you wish to return, and the reason for the return.
  2. Return Authorization:
    Our team will provide you with a Return Authorization Number (RAN) and return instructions. You must include this RAN on your return package to ensure that your return is processed correctly.
  3. Pack and Ship the Item:
    Carefully package the product(s) for return, including all original packaging, tags, and accessories. We recommend using a trackable shipping method (such as USPS, UPS, or FedEx) and insuring the package for the value of the product, as we are not responsible for returns that are lost or damaged in transit.
  4. Send the Item to Us:
    Return the item(s) to the following address:AngieLTD
    Address: Miami, FL, USA
    (Please contact us for specific return address details)

4. Return Shipping Costs

  • Customer Pays for Return Shipping: You will be responsible for the cost of shipping the product(s) back to us, unless the return is due to an error on our part (e.g., defective or incorrect product).
  • Restocking Fee: We do not charge a restocking fee for returns under normal circumstances. However, if the returned product is not in its original condition, or if the return is due to customer misuse, a 15% restocking feemay apply.

5. Refund Process

Once we receive and inspect your returned product, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase. You will receive an email notification once your refund has been processed.

Please note:

  • If your return is approved, we will issue a refund for the product price (excluding shipping costs).
  • If the product was returned in used or damaged condition, or if it does not meet the return requirements, we reserve the right to refuse the refund or offer partial credit.

6. Exchanges

We currently do not offer direct exchanges. If you need a different size, color, or style, please return the original item and place a new order through our Website.

7. Damaged or Defective Items

If you receive a product that is damaged, defective, or incorrect, please contact our Customer Support team at [email protected] within 7 days of receiving your order. We will provide you with a prepaid return shipping label for the return and issue a full refund or replacement, depending on your preference.

8. Late Returns

Returns made outside the 30-day return window will not be accepted, unless the product is found to be defective or faulty due to manufacturing error.

9. Order Cancellations

You can cancel your order within 24 hours of placing it. After this period, we may not be able to cancel or modify your order, as we may have already processed it for shipment.

To cancel your order, please contact us immediately at [email protected]. We will do our best to accommodate your request, but we cannot guarantee cancellation if the order has already shipped.

10. Contact Information

If you have any questions or concerns regarding our Refunds and Returns Policy, or if you need assistance with a return, please contact us:

Email: [email protected]
Phone: [Include phone number if available]
Address: Miami, FL, USA

11. Changes to the Refunds and Returns Policy

We reserve the right to update or modify this Refunds and Returns Policy at any time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed about any updates or changes.

Thank you for shopping with BlueBlockerGlasses2.com. We appreciate your business and are here to ensure that you have a smooth and positive shopping experience!